> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zynfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Claude, ChatGPT or Perplexity

> Add ZynfoAI as a custom connector in Claude, ChatGPT or Perplexity, sign in, choose what the assistant may read, and disconnect it whenever you like. No API key needed.

Claude (web, desktop and phone), ChatGPT and Perplexity can connect to ZynfoAI by signing in, so you
don't paste a key anywhere. You need to be an **owner or admin** of the workspace, and the workspace
must be on the **Pro plan or the 7-day trial**.

The connector address is:

```
https://app.zynfo.ai/api/mcp
```

You can also copy it from **Settings → API keys**, under **Connect Claude or ChatGPT**.

> [!NOTE]
>
> The menus below are in other companies' apps, and they change their names and plans from time to time.
> If a label is different in your app, look for "custom connector" or "add MCP server". Check each
> company's help pages for the current steps.

## Claude

1. In Claude, open **Settings** and go to **Connectors**. On some accounts the page is under
   **Customize → Connectors**.
2. Click **Add custom connector**.
3. Paste the connector address and give it a name, such as "ZynfoAI".
4. Click **Add**, then **Connect**.
5. Sign in to ZynfoAI if you're asked, choose what Claude may do, and click **Allow**. See
   [Choose what the assistant can do](#choose-what-the-assistant-can-do).
6. Start a chat, turn the ZynfoAI connector on, and ask, for example, "Show my open ZynfoAI tickets".

On Team and Enterprise plans, an owner of the Claude organization adds the connector first, and then
each person connects. Free Claude accounts can add one custom connector.

## ChatGPT

1. In ChatGPT, open **Settings → Connectors** and turn on **Developer mode** under the advanced
   settings. Custom connectors are on paid plans, and a workspace admin may have to allow them.
2. Create a new connector, name it "ZynfoAI", and paste the connector address.
3. Choose **OAuth** for authentication.
4. Save it and sign in to ZynfoAI when ChatGPT opens the sign-in page.
5. Choose what ChatGPT may do and click **Allow**.
6. In a chat, turn the connector on from the tools menu.

ChatGPT connectors can't use API keys, so this sign-in is the way to connect it.

## Perplexity

1. In Perplexity, open your profile, then **All settings → Connectors**.
2. Click **Custom connector** and choose a **remote** connector.
3. Paste the connector address, set the transport to **Streamable HTTP** and the authentication to
   **OAuth**.
4. Save it, then click the connector to sign in to ZynfoAI and click **Allow**.
5. In a thread, turn the connector on, then ask your question.

Custom connectors in Perplexity are on paid plans, and a workspace admin may have to allow them.

## Choose what the assistant can do

After you sign in, ZynfoAI shows a page that says which app is asking and which workspace it would
connect to. Tick what the assistant may do:

* Search the knowledge base
* Read tickets
* Read leads
* Read contacts
* Read conversations
* Read plan usage
* Ask the AI agent (this uses AI replies)

The assistant can only do what you tick. Click **Allow** to connect, or **Cancel** to stop. Nothing is
shared until you click **Allow**.

## Disconnect an app

1. Go to **Settings → API keys**.
2. Under **Connected apps**, click **Disconnect** next to the app.
3. Confirm.

The app loses access at once. You can connect it again later. A connection renews itself while the app
uses it. If an app isn't used for 30 days, it asks you to sign in again.

## If something goes wrong

* **"Only a workspace owner or admin can connect apps."** Ask an owner or admin to do it.
* **"Part of the Pro plan."** Your workspace isn't on Pro or the trial. See
  [Upgrade and manage your plan](/billing/purchase-plan).
* **"This connection request is not valid."** Go back to the app and start the connection again. Don't
  reuse an old link.
* **The app asks for a Client ID and secret.** ZynfoAI sets that up automatically for apps that support
  it. If an app insists on typing them in, it can't use this sign-in. Use an
  [API key](/api-and-mcp/claude-code-and-desktop) instead, if the app supports one.
* **The assistant says it has no ZynfoAI tools.** Turn the connector on in the chat you're using, and
  check that you ticked at least one thing on the permissions page.

## Related topics

* [Connect AI agents to ZynfoAI](/api-and-mcp/overview)
* [MCP tools](/api-and-mcp/mcp-tools)
* [API keys](/api-and-mcp/api-keys)


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