> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zynfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plan limits and monthly usage

> What the Free and All-In-One Pro plans include, how ZynfoAI counts monthly AI replies and knowledge updates, when usage resets and what happens at the limit.

# Plan limits and monthly usage

ZynfoAI doesn't use credits or tokens. Each plan has fixed monthly limits, and you can see how much
you've used in **Settings → Billing & Usage**.

## What each plan includes

| | Free Plan | All-In-One Pro Plan |
| - | - | - |
| Price | \$0 | \$99 a month |
| How long | 7 days from sign-up | Until you cancel |
| AI replies a month | 100 | 5,000 |
| Knowledge sources | 15 | 500 |
| Pages per website crawl | 5 | 500 |
| Knowledge updates (retrains) a month | 1 | 50 |
| Team seats | 2 | 11 |
| AI agents | 1 | 1 |
| Automations | 2 | 20 |
| Agent tools (leads, tickets, orders, products) | No: answers from your knowledge only | Yes |

Every new workspace starts on the Free Plan for 7 days. To keep using ZynfoAI after that, upgrade to
the All-In-One Pro Plan, which starts with a 7-day free trial. See [Upgrade and manage your plan](/billing/purchase-plan).

## How usage is counted

* **AI replies:** each answer the AI agent sends counts as one. Settings shows this number as
  **Conversations**, and the sidebar as **Monthly Queries**. Replies where the agent couldn't find an
  answer, and messages your team sends, don't count.
* **Knowledge updates:** each **Retrain** of a source counts as one. Adding new sources counts toward
  your source limit instead.

## When usage resets

Usage resets at the start of each billing period, on the date shown under **Reset / Renewal** in
**Settings → Billing & Usage** and as **Resets** in the sidebar.

## What happens at the limit

When the monthly AI replies run out, the website widget stops answering until usage resets or you
upgrade. Visitors see an error message in the chat instead of an answer. There are no add-on packs or
overage charges.

If you need more than 5,000 AI replies a month, use **Contact enterprise sales** on the billing page.

## Related topics

* [Upgrade and manage your plan](/billing/purchase-plan)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.