> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zynfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard: your agent's performance at a glance

> What the ZynfoAI Dashboard shows: sessions, messages per session, satisfaction, busy hours, unanswered questions and trending topics, plus where the sidebar leads.

# Dashboard

The **Dashboard** is the first page you see after you sign in. Choose **7 days**, **30 days** or
**90 days** at the top to change the period.

<Frame caption="Illustration of the Dashboard: pick the period at the top right, then read the numbers and charts.">
  <img src="https://mintcdn.com/zynfoai/TpFuLv_P_rJXw8fL/images/ui/analytics-hero.png?fit=max&auto=format&n=TpFuLv_P_rJXw8fL&q=85&s=3fbb68f6498ddc8c09752828034bee4f" alt="ZynfoAI Dashboard with 7, 30 and 90 day options, Total Sessions, Avg Msgs / Sess, Satisfaction, Message Volume, Active Sessions, Unanswered Questions and Trending Topics" width="2380" height="1336" data-path="images/ui/analytics-hero.png" />
</Frame>

## Next step: add your website

If your agent has no knowledge sources yet, the Dashboard shows a **Next step: add your website** card
above the numbers. Enter your **Website address** (`yourstore.com` is enough) and click **Train AI
agent**. Training usually takes a few minutes; click **Test your AI agent** to try it when it
finishes. The card goes away once the agent has a source.

If setup isn't finished (there's no AI agent yet), the Dashboard takes you back to setup instead.

## The numbers

* **Total Sessions:** conversations started in the period.
* **Avg Msgs / Sess:** the average number of messages per conversation.
* **Satisfaction:** the share of chat ratings that are 4 or 5 stars. See [Ratings and satisfaction](/inbox/analytics).
* **Feature Interests:** how often the agent was asked to do something your plan doesn't include.

## The charts

* **Message Volume:** messages per day.
* **Active Sessions:** conversations started per day.
* **Peak Activity Hours:** conversations by day of the week and hour, so you can plan your team's hours.
* **Unanswered Questions:** questions where the agent had no answer. Use these to add knowledge.
* **Trending Topics:** words customers use most.
* **Sentiment Analysis:** chat ratings split into positive, neutral and negative.

<Frame caption="Illustration of Peak Activity Hours: darker squares are busier hours.">
  <img src="https://mintcdn.com/zynfoai/TpFuLv_P_rJXw8fL/images/ui/analytics-3.png?fit=max&auto=format&n=TpFuLv_P_rJXw8fL&q=85&s=4c90b982fdd34e6d7edde226abccea2c" alt="Peak Activity Hours heatmap showing conversations by day of the week and hour" width="1008" height="504" data-path="images/ui/analytics-3.png" />
</Frame>

## The sidebar

* **Dashboard:** this page.
* **Inbox:** every conversation, and chats handed to your team.
* **Data Sources:** the websites, files and Google Docs your agent answers from. **Add Source** opens
  the **Train AI agent** page.
* **AI Agent:** the widget's text, look, instructions, handoff and embed code.
* **Automate:** ready-made and custom workflows the agent can run.
* **Integrations:** Shopify, WhatsApp Business, Freshsales, Freshdesk and Google Drive.
* **Leads:** people who left their details in a chat.
* **Customers:** one page per customer with their chats, tickets, lead and orders.
* **Tickets:** follow-ups your team owes customers.
* **Settings:** your team, your account, and **Billing & Usage**.

Teammates with the Agent role see only the pages their role allows, and go straight to the Inbox.

## Related topics

* [Quickstart](/introduction/quickstart)
* [The Inbox](/inbox/session-management)


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