> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zynfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Zoho CRM Integration

> Sync ZynfoAI chat contacts, qualified leads, and conversation notes automatically into Zoho CRM to keep your sales pipeline accurate and up to date.

# Zoho CRM Integration

ZynfoAI supports a deep integration with Zoho CRM to ensure that any visitor who interacts with your AI agent and provides their contact details is instantly captured as a Lead within your Zoho dashboard.

## What is synced?

* **Contacts:** First Name, Last Name, Email, Phone Number, and Company.
* **Leads:** Contact data along with the Lead Source parameter.

## Setup Instructions

ZynfoAI uses a secure OAuth2 connection to link to your Zoho CRM. You will need to create a **Self Client** application in your Zoho API Console.

1. Go to the [Zoho API Console](https://api-console.zoho.com/).
2. Click **Add Client** and select **Self Client**.
3. Generate your **Client ID** and **Client Secret**.
4. In your ZynfoAI Dashboard, navigate to the Zoho CRM integration settings.
5. Paste your Client ID and Client Secret, then click **Connect**.

You will be redirected to Zoho to authorize the connection. Once approved, the integration will be active and your leads will begin syncing!

## Related Topics

* [The ZynfoAI Integration Ecosystem](/integrations/overview)
* [HubSpot Integration: Sync AI Leads to CRM](/integrations/hubspot)
* [Freshsales Integration: Automate Lead Capture](/integrations/freshsales)
* [Freshdesk Integration: Automate Support Tickets](/integrations/freshdesk)
* [Zoho Desk Integration: Seamless Ticket Creation](/integrations/zoho-desk)
* [Shopify App Integration for ZynfoAI](/integrations/shopify)
* [WooCommerce Integration](/integrations/woocommerce)
* [WhatsApp Business Integration](/integrations/whatsapp)