> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zynfo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Chunks: how your sources are split for answers

> ZynfoAI splits each source into chunks and answers from the ones closest to the question. See how to read a source's chunks to check a wrong answer.

# Chunks

When you add a source, ZynfoAI splits its text into smaller pieces called **chunks**, about 1,000
characters each. When a customer asks a question, the agent looks for the chunks closest in meaning to
the question, usually up to five from a few different sources, and writes its answer from them.

That's why a clear, specific page gives better answers than one long page that covers many topics.

## View a source's chunks

1. Go to **Data Sources**.
2. Click **View content** on the source's row.

The **Knowledge Chunks** page lists each chunk with its first words, its size and when it was created.
Click the eye icon (**View Details**) to read the whole chunk.

<Frame caption="Illustration of chunks from a file: each is a short piece of text the agent can answer from.">
  <img src="https://mintcdn.com/zynfoai/TpFuLv_P_rJXw8fL/images/ui/document-sync-3.png?fit=max&auto=format&n=TpFuLv_P_rJXw8fL&q=85&s=7ac1cd7226d92a26b52ac2f4d84e67dc" alt="Knowledge Chunks for a PDF showing two chunks of warranty text" width="1008" height="756" data-path="images/ui/document-sync-3.png" />
</Frame>

Chunks are read-only. To change what the agent knows, edit the page or file, then retrain it or add it
again.

## Check a wrong answer

If the agent gets something wrong:

1. Find the source that should hold the answer and open its chunks.
2. If the information isn't there, the page may not have been read fully. Retrain it, or add a page or
   file that states it plainly.
3. If old information is there, update the page and retrain it, or remove the outdated source.

## Related topics

* [Manage your knowledge sources](/knowledge/managing-sources)
* [Train your AI agent](/knowledge/ingestion-methods)
* [Retrain and remove sources](/knowledge/resync-and-delete)


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