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Delete your workspace

Only the workspace owner can delete it. Go to Settings → Workspace and click Delete workspace.
Billing is cancelled straight away. Your workspace is hidden and can be restored for 14 days, then everything is permanently deleted. Invoices are kept for accounting.

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Before you delete

Want a copy of your leads? Go to Leads and use Export CSV first. If your plan is billed through Shopify, deleting the workspace doesn’t stop that charge. Uninstall the ZynfoAI app in your Shopify admin to stop it.

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Delete

  1. In Delete this workspace?, type the workspace name to confirm.
  2. Click Delete workspace.
If ZynfoAI can’t cancel your billing, nothing is deleted. Try again or email support@zynfo.ai. While the workspace is deleted, your AI agent stops answering on your website and WhatsApp.

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Restore within 14 days

Sign in. You see This workspace is scheduled for deletion and the date it will be permanently deleted. Click Restore workspace to bring back your data. Billing stays cancelled, so you choose a plan again. Other teammates are asked to contact the owner.