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ZynfoAI doesn’t re-read your sources on a schedule. When a page changes, retrain it so the agent answers from the new version.

Retrain a website page

  1. Go to Data sources.
  2. Open the More actions menu on the source’s row and click Retrain.
ZynfoAI reads the page again, replaces what the agent knew from it and updates Last trained. You’ll see Retrained when it’s done. Each retrain counts toward your plan’s monthly data updates (10 a month on Starter, 50 on Pro and during the 7-day trial). If you’ve used them all, the retrain doesn’t run. On Free the dashboard is read-only, so you can’t retrain.
Data sources row menu with Retrain highlighted, and a Retrained confirmation at the top right.

Retrain reads a page again and updates Last trained, with sample data.

Update a file or Google Doc

  • Files: uploaded files can’t be retrained, so Retrain doesn’t show for them. Upload the new version under the same file name. ZynfoAI asks what to do with the file that’s already there:
    • Replace (the default): the agent switches to the new version in one step and stops using the old one. The source keeps its place, so it doesn’t count again toward your plan’s source limit. If you had kept several files with that name, they’re all replaced.
    • Keep both: the new file is added as another source, for two different files that happen to share a name.
    • Cancel: nothing is uploaded.
    If the file is exactly the same as one already in your knowledge base (under any name), it isn’t uploaded again: a second copy wouldn’t teach the agent anything new.
  • Google Docs and Sheets: Retrain reads the file again through your connected Google account. If it fails, for example because Google access was removed, reconnect Google on the Google Drive page and retrain, or remove the source and add the file again.

Remove a source

  1. Go to Data sources.
  2. Open the More actions menu on the source’s row and click Remove.
  3. Confirm. The source and everything the agent learned from it are removed.
The agent stops using that information in new answers straight away, and the source no longer counts toward your plan’s source limit. To remove a whole website at once, use Remove in the More actions menu under Your websites on the Website page. The agent stops answering from those pages.