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The widget works on any site where you can add a script to the page: WordPress (WooCommerce stores included), Webflow, Squarespace, Wix, or your own HTML. For a Shopify store, use the Shopify app instead.

Copy your snippet

  1. Go to AI agent in the sidebar and open the Website tab.
  2. Under Add to your website, choose your platform in Your website: Any website (HTML), Shopify, WordPress, Wix or Squarespace. The Steps change to match.
  3. In Embed code, click Copy code.
The code appears once your agent is saved, and the chat only shows on your site once it’s published. If you see Save your agent first or Not published, click Publish at the top of the page.
Add to your website section with the Live status, Seen on list, Verify installation, platform steps and the embed code with a Copy code button.

Copy your code and check that it's live, with sample data.

The snippet looks like this, with your own agent ID:
Use the snippet you copied rather than typing this one: it already has your agent ID.

Paste it on your site

Paste the snippet into your site’s footer or global code area, just before the closing </body> tag, so it loads on every page. For example:
  • WordPress: a header and footer code plugin such as WPCode. Add a footer snippet, paste the code and show it on every page.
  • Wix: Settings → Custom code → Add custom code. This needs a paid Wix plan and your own domain. Choose All pages and Body - end.
  • Squarespace: Code injection, in the Footer box.
Publish your site and reload a page. The chat button appears in the corner you chose under Position.

Check that it’s live

Copying the code doesn’t mark the chat as installed. Under Add to your website, the status reads Live on yoursite.com once the chat has loaded on your site in the last 7 days, or a check found your code. Until then it reads Not verified yet.
  • Open your site once. The chat loads and the status updates, with the site listed under Seen on.
  • Or enter your address under Verify installation and click Verify. ZynfoAI opens the page and looks for your code. It can only check public websites.
If a tag manager adds the code, the check may not see it. Open your site once instead.

After it’s live

  • You don’t need to change the snippet when you edit the widget’s text or look. Changes apply after you save them on the AI agent page.
  • To stop other sites from using your snippet, add your websites under Allowed websites. A site that isn’t listed shows Blocked under Seen on. See Widget behaviour and settings.
  • The chat window shows “Powered by ZynfoAI”. No plan removes it.