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Freshdesk: no longer available
ZynfoAI no longer connects to Freshdesk. Follow up on chat tickets on the Tickets page, or send them to Zoho Desk.
ZynfoAI no longer connects to Freshdesk. It isn’t listed on the Integrations page, and tickets
can’t be sent to Freshdesk.
Tickets from chats stay in ZynfoAI, with their status, priority, assignee and due date. You can reply
to the customer by email from the ticket. See Tickets.
If you want tickets in an outside help desk, you can connect Zoho Desk.
To ask about other help desks, email support@zynfo.ai.
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